Improve the guest experience with a hospitality intranet
Get the intranet that elevates your brand
Igloo is the intranet that's built with the realities of customer service in mind. By bridging the gap between the plans of your head office and the needs of your frontline employees, we ensure the kind of consistent guest experience that translates into strong brand reputation and customer loyalty.
The key to easy alignment
Stronger, more targeted communications are the key to aligning your frontline teams with new customer service policies, seasonal promotions, and more. When office workers have a powerful, targeted way to deliver communications to specific teams on the ground, it's easier for everyone involved to play their role in an exceptional and consistent guest experience.
Identify areas for growth
Whether you're trying to keep employees up-to-date on new deals and products, or trying to facilitate feedback on up-sell tactics and guest sentiments, Igloo has the tools to spark discussion and receive targeted, accurate, and actionable feedback. Maximize engagement with a new promotion, or uncover new opportunities to cross-sell to your guests. Igloo makes it easy.
Retain your talent
Empower your deskless workers with the Igloo Flex Mobile App, and they won't just gain the tools to achieve more; they'll feel more included and supported by the organization, giving them a reason to stay. Best of all, Igloo is accessible to every worker, with or without a corporate login, so everyone can feel motivated to approach each guest with a smile.
Resources for those who move our world forward
How do we succeed when the work changes every day? By learning new things just as often.
